Merkur Group - Home Page About Merkur Group Merkur's Products and Solutions Merkur's Services Merkur's Alliances Merkur - Customer Support Contact Merkur Group
   
HOME > PRODUCTS & SOLUTIONS > DELIVERYWARE ON DEMAND
 
•  DeliveryWare On Demand
•  ReadSoft
•  SAP
•  Baan
•  Microsoft
DeliveryWare On Demand

Merkur Group’s hosted, cloud on Demand service delivers the flexibility, performance and reliability businesses running business applications need - with no hardware or software investment. Companies benefit from seamless and secure integration with ERP applications such as PeopleSoft, Oracle, SAP, and others, real-time fax status notification and 24x7x365 availability.

Documents are transmitted from your business applications to our production facility (1) and received by a multitenant DeliveryWare platform through an authenticated, encrypted and secured connection (2). Once the document is delivered (3), a document status is fed into your business application (4), updated in real-time and visible to users.




Cost-effective alternative to fax servers
Based on a simple pay-per-use pricing model, On Demand eliminates the hidden costs of relying on a fax server without compromising application integration.
Benefits:
No hardware or software investment
No maintenance or training costs
No implementation or customization needed
Easy cloud faxing from ERP applications
Integrated directly with ERP applications, the On Demand platform enables users to simply create a message, attach files to be faxed and select fax number(s) from the recipient list.
 
Benefits:
No compatibility issues
Secure and seamless fax sending with existing business applications
Preview documents before processingStaff focused on profit-driving tasks
Single sign-on (SSO)
SSO authentication feature allows users to sign on to all network resources including Document Manager with one single password.
 
Benefits:
Decreased password fatigue resulting from different user name and password combinations
Time savings — less time spent re-entering passwords for the same identity
Reduced IT costs due to lower number of password-related calls to helpdesk
Real-time faxing
Sending invoices the same day they are generated by the ERP system means your customers will receive and be able to process your invoices sooner.
 
Benefits:
Reduced DSO (Days Sales Outstanding)
Faster payments
Increased customer satisfaction
Ensured traceability
When sending critical business documents such as invoices, a company needs to know whether they have been printed, are in the fax machine or are in an error status that requires system manual intervention.
 
Benefits:
Each fax processed by an Esker production facility is tracked with a unique identifier
Real-time status of each individual fax is visible directly within business applications

Secure and reliable infrastructure
The On Demand platform has clustered servers with internal redundancies to ensure no downtime or delivery failures
 
Benefits:
Predictable costs
No capacity bottlenecks
24/7 monitoring ensures operational continuity
Secure and reliable infrastructure
The On Demand platform has clustered servers with internal redundancies to ensure no downtime or delivery failures
 
Benefits:
Tracking and recovery of any faxes
95% delivery rate within an hour
24x7x365 service availability
Low fixed price regardless of the time of day

You're in good company when you trust Merkur Group with your cloud document automation needs.

Here are a few companies that have:


Blackboard uses Accounts Receivable on Demand to automatically process 4,000 invoices per month, and help transition away from sending paper invoices to sending them via email and web portal.
 

Thomas Jefferson University and Hospitals uses On Demand to automatically fax and email purchase orders from PeopleSoft.

 

Diamond Moba Americas uses On Demand to automate outbound fax and email delivery of invoices and statements from Baan as well as for processing inbound invoices into Baan for Accounts Payable.
 
Western Farmers Electric uses On Demand to automatically fax and email purchase orders from PeopleSoft.
 
Grady Health  uses On Demand to automatically fax and email purchase orders from PeopleSoft.
.

Contact Merkur Group today to learn more about streamlining document-intensive processes and to discuss your specific needs.