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Secure Document Delivery

WebDelivery^TM streamlines document-based business processes and eliminates lost documents, delays, and help desk calls, by providing immediate, Web-based distribution and access to documents. Unlike static document repositories, WebDelivery is designed to ensure recipients are notified and receive documents based on sender authorized delivery options, time requirements, and document lifecycle. Unique WebDelivery recipient accounts and multiple delivery options provide document senders and recipients with manageable, flexible, document delivery and secure Web-based access to documents.

Document recipients only need email and a Web browser to use WebDelivery. Recipients and senders can securely log into the WebDelivery from anywhere to view, manage, collaborate, and confirm the receipt of documents. Additional document delivery methods including secure and direct email link, and email attachment provide document delivery flexibility and ensures document receipt.

WebDelivery Features

Dramatic improvements in efficiency and delivery costs for document-intensive business processes

Seamless, secure delivery of documents from back-office and desktop applications

Secure Web-based document access and management for recipients and senders

Easy-to-use, intuitive, ultra-thin Web interface requiring no proprietary plug-ins

Alternative (in addition to the Web interface viewing/download), rules-based document delivery channels including secure and direct email link, and email attachment

Provides secure document portal access for DeliveryWare produced documents

Customizable alerts, notifications, and reports of document activity via email for users and back-office application confirmations

Confirmation of document receipt with optional web forms for structured reply

Co-branded, hosted, subscription service requiring no software investment, hardware, or long term obligation

Solving Document Delivery and Confirmation Problems

Delivering business documents through traditional manual and paper-intensive processes can increase costs, produce delays, and affect the security of your business transactions. Manual fax and postal mail delivery, for example, can result in high postal and personnel costs, lost documents, and business process delays. And while more recent document delivery methods (email and automated fax) are a great improvement, they still often produce similar results due to undelivered faxes and emails, lack of automated follow-up, and the introduction of manual intervention into the process.

Immediate, Seamless, and Secure e-Document Delivery

WebDelivery is a hosted, Web-based document delivery, management and collaboration service that allows you to provide your suppliers, customers, and employees with immediate, secure and personalized delivery of business documents using only a Web browser.

WebDelivery is used for any volumes of business-to-business transactional documents such purchase orders, RFQs, invoices, statements, schedules, reports, or any application-generated documents. And, any desktop produced documents such as contracts and drawings can be sent to WebDelivery recipients using secure Web form or desktop email programs such as Outlook and Notes.

Document recipients see documents delivered to them and are able to view, respond, query, set document status, and collaborate with senders.

The recipient account can have one or several members and a recipient member administrator.

CLICK SCREENS TO ENLARGE

Document senders see documents from a sender's perspective. Depending on their configurable permissions, they are able to see and manage documents and recipient accounts/members.

WebDelivery's ultra-thin Web interface along with email notifications, alerts, and automatic reporting, help ensure that business-critical documents are delivered, viewed, and processed.

Multiple Delivery Channels Ensure Receipt

WebDelivery provides five methods by which documents can be delivered to the intended recipient. The document sender specifies delivery method with the document submission or provides appropriate options and lets recipients decide. Regardless of delivery method, both sender and recipient can manage documents anytime using WebDelivery's Web interface. The delivery options include:

WebDelivery Portal - Seen above. Document recipients securely log into their specific recipient account using the WebDelivery Web interface to view and manage documents.

Secure Email Link - An email with hyperlink prompts the recipient to view document. The recipient supplies WebDelivery login id and password and document is downloaded/displayed.

Direct Email Link - Same as Secure Email Link but no id and password are required to view document.

Email Attachment - An email with document attachment is sent to the recipient.

Flexible, Multipurpose Web-based Document Access and Delivery

WebDelivery provides a wide range of document access, delivery, and confirmation capabilities that dramatically enhance business processes. Some examples are:

Purchasing - Deliver and receive order confirmations for purchase orders, change orders, schedules, and RFQs

Billing - Deliver and receive receipt confirmation of invoices and statements

Report Distribution - Internal and external document distribution to employees and partners

Secure Document Delivery - Securely deliver and confirm receipt of sensitive documents such as patient information, contracts, agreements, or any sensitive information

Self-Service Document Portal - Automatically provide the latest information and historical documents to suppliers, customers, and employees

Hardcopy/Images to Web - Use scanner and MFP devices to instantly make documents available to one or multiple recipients via the Web

Multi-channel Document Delivery - Web deliver or email documents based on sender and recipient preferences

Large Documents/Multiple Recipients - Documents too large for email or documents that need to be made available to multiple recipients can be submitted and controlled by WebDelivery

Customizable and Automatically Adjusted Presentation

The WebDelivery Web interface automatically presents documents based on user function, access rights, type of documents in the account, document status, and others. WebDelivery is also co-branded so that your customers, suppliers, and employees using the Web interface see it as your own corporate document delivery and management portal.

Automated PDF Creation and Delivery

WebDelivery can provide Web-based access and multi-channel delivery for most document types including text, PostScript, PCL, TIFF, Word, etc.). Based on sender or recipient preference, WebDelivery can also convert documents to PDF format for reliable viewing with the free Adobe Reader.

Buy vs. Build

With IT staffs already stretched thin, the time and cost of in-house development and maintenance of a WebDelivery "like" solution can be prohibitive. With WebDelivery's multiple, flexible integration methods, companies are delivering documents over the Internet in a matter of hours, not months. WebDelivery is designed, developed, and maintained by document delivery experts with over ten years of production document delivery experience.

Satisfaction Guaranteed

To ensure your complete satisfaction before you implement WebDelivery, Merkur Group offers no-charge proof of concepts and pilots with a subset of your document recipients. This allows you to test WebDelivery before rolling it out to all of your recipients. Simply contact Merkur Group and start offering Web-based document delivery today.